Case management serves as a means for achieving client wellness and autonomy through advocacy, communication, education, and identification of service resources and service facilitation.
Case management is a collaborative process, which assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet an individual's health needs, using communication and available resources to promote quality, cost-effective outcomes.
Case management is not a profession in itself, but an area of practice within one's profession. Certification determines that the Case Manager possesses the education, skills and experience required rendering appropriate services based on sound principles of practice.
The underlying premise of case management at irm is that when an individual reaches the optimum level of wellness and functional capability, everyone benefits; the individual being served, their support systems, and the health care delivery systems and the various reimbursement sources.